Turn WhatsApp Into Your Business Automation Engine
Connect your business number to the Official WhatsApp API and manage customer conversations, AI automation, lead follow-ups, CRM and team communication from one powerful platform.
Everything You Need to Manage WhatsApp
One platform for customer communication, sales, support and automation.
Official API
Connect your business number through official WhatsApp business messaging.
AI Automation
Answer questions, qualify leads and automate customer conversations.
Team Inbox
Let Sales and Support teams manage conversations together.
CRM Automation
Connect WhatsApp conversations with your CRM and business workflows.
More Than WhatsApp Messaging
Turn WhatsApp into a complete customer communication, sales and automation system.
Official Business API
Connect your business number through official business messaging infrastructure.
Shared Team Inbox
Manage conversations from one business number and assign chats to your team.
Bulk Broadcast Messaging
Send promotional campaigns, offers, updates and announcements.
Automated Follow-ups
Schedule follow-ups based on customer actions and time intervals.
AI Chatbot & Auto Reply
Provide automated responses using AI trained with your business information.
Template Management
Create and manage approved WhatsApp message templates.
Rich Media Messaging
Share images, videos, PDFs, documents, audio, locations and interactive buttons.
Product Catalog
Showcase products with images, pricing, descriptions and catalog information.
Contact Management
Import, organize, tag and segment your customer contacts.
CRM & API Integration
Connect CRM, ERP, websites and custom applications using APIs and webhooks.
Appointment Automation
Automate appointment booking, confirmations and reminders.
Campaign Analytics
Monitor delivery, responses, campaigns and team activity.
Turn Every WhatsApp Enquiry Into a Customer Journey
Automate the journey from first enquiry to follow-up and conversion.
Don't Let Interested Leads Go Cold
Automatically follow up after the first WhatsApp enquiry.
Instant Reply
Respond immediately when a new enquiry arrives.
Follow-up
Check whether the customer needs additional information.
Information
Send useful product or service information.
Reminder
Send a helpful reminder or relevant offer.
Re-engage
Give the customer another opportunity to respond.
What Can WhatsApp Automation Do For Your Business?
Use automation to improve sales, customer support and team productivity.
Increase Sales & Conversions
Respond faster, qualify leads and follow up consistently.
Save Time & Reduce Work
Automate repetitive customer queries, reminders and follow-ups.
Never Miss a Lead
Capture and follow up with customer enquiries automatically.
Faster Customer Support
Give customers faster answers through AI and automation.
Improve Team Productivity
Allow multiple agents to collaborate from one platform.
Scale Your Communication
Manage more customer conversations without increasing manual workload.
Let AI Handle Your First Customer Conversation
AI can answer common questions, collect customer information, qualify leads and transfer conversations to your team when required.
- Answer customer questions
- Qualify new leads
- Collect customer information
- Recommend products or services
- Transfer conversations to human agents
Official WhatsApp API Setup Guide
Follow the steps below to connect your WhatsApp Business Account and start using automation.
Business Verification
Create your Meta Business account and complete the required business verification process.
Create WhatsApp Business Account (WABA)
After your business setup, create or select your WhatsApp Business Account in WhatsApp Manager.
- WABA Account Name
- Display Name
- Business Category
- Time Zone
Add Your WhatsApp Number
Add the phone number you want to use for business communication and automation.
Verify Your Phone Number
Verify ownership of the number using SMS or voice verification and enter the OTP.
Generate API Credentials
You will normally need the following information for the integration:
- Phone Number ID
- WhatsApp Business Account ID (WABA)
- Production Access Token
Configure Webhooks
Configure your webhook so your software can receive real-time WhatsApp events and messages.
- Webhook URL
- Verify Token
- Message events
- Message status
Create Message Templates
Create and submit approved templates for notifications, campaigns and business communication.
Connect Your Software
Connect the required WhatsApp credentials with your UnlimitedChatBot platform or custom CRM.
Test the API
Send test messages, verify incoming messages, check webhooks and confirm delivery status.
Go Live
Once everything is tested, you can start using approved templates, two-way messaging, chatbot automation, AI agents and CRM workflows.
Ready to Go Live?
Complete these checks before starting live customer communication.
Official WhatsApp API FAQs
Everything you need to know about WhatsApp API, Meta setup and automation.
What is the Official WhatsApp API?
What is UnlimitedChatBot Portal?
Do I need a Meta account?
What is a WhatsApp Business Account (WABA)?
Can I use an existing WABA?
Can I use my existing WhatsApp number?
Where can I find my Phone Number ID and WABA ID?
What is an Access Token?
What are WhatsApp message templates?
Why can a message template be rejected?
How do I connect my Meta account to UnlimitedChatBot?
Can I connect multiple WhatsApp numbers?
Why are my messages not delivered?
How do I know my API is ready?
Turn WhatsApp Into Your
Business Automation Engine
Connect your business number, automate customer communication, manage leads and start converting more enquiries from WhatsApp.