✓ OFFICIAL WHATSAPP BUSINESS API

Turn WhatsApp Into Your Business Automation Engine

Connect your business number to the Official WhatsApp API and manage customer conversations, AI automation, lead follow-ups, CRM and team communication from one powerful platform.

✓ Official API ✓ AI Automation ✓ CRM Integration ✓ Team Inbox
WhatsApp Business Inbox
👤
New Customer
Hi, I want to know your pricing.
🤖
AI Assistant
Hello! I'd be happy to help. Would you like a quick demo?
⚡ AUTOMATION ACTIVE
New Lead AI Reply CRM Follow-up
WHY BUSINESSES USE IT

Everything You Need to Manage WhatsApp

One platform for customer communication, sales, support and automation.

Official API

Connect your business number through official WhatsApp business messaging.

🤖

AI Automation

Answer questions, qualify leads and automate customer conversations.

👥

Team Inbox

Let Sales and Support teams manage conversations together.

CRM Automation

Connect WhatsApp conversations with your CRM and business workflows.

POWERFUL FEATURES

More Than WhatsApp Messaging

Turn WhatsApp into a complete customer communication, sales and automation system.

Official Business API

Connect your business number through official business messaging infrastructure.

👥

Shared Team Inbox

Manage conversations from one business number and assign chats to your team.

📢

Bulk Broadcast Messaging

Send promotional campaigns, offers, updates and announcements.

🔄

Automated Follow-ups

Schedule follow-ups based on customer actions and time intervals.

🤖

AI Chatbot & Auto Reply

Provide automated responses using AI trained with your business information.

📝

Template Management

Create and manage approved WhatsApp message templates.

📎

Rich Media Messaging

Share images, videos, PDFs, documents, audio, locations and interactive buttons.

🛍️

Product Catalog

Showcase products with images, pricing, descriptions and catalog information.

👤

Contact Management

Import, organize, tag and segment your customer contacts.

🔗

CRM & API Integration

Connect CRM, ERP, websites and custom applications using APIs and webhooks.

📅

Appointment Automation

Automate appointment booking, confirmations and reminders.

📊

Campaign Analytics

Monitor delivery, responses, campaigns and team activity.

BUSINESS AUTOMATION

Turn Every WhatsApp Enquiry Into a Customer Journey

Automate the journey from first enquiry to follow-up and conversion.

NEW LEAD Enquiry arrives
WHATSAPP Instant reply
AI Qualify lead
CRM Save lead
FOLLOW-UP Convert
SALES AUTOMATION

Don't Let Interested Leads Go Cold

Automatically follow up after the first WhatsApp enquiry.

DAY 0

Instant Reply

Respond immediately when a new enquiry arrives.

DAY 1

Follow-up

Check whether the customer needs additional information.

DAY 3

Information

Send useful product or service information.

DAY 5

Reminder

Send a helpful reminder or relevant offer.

DAY 10

Re-engage

Give the customer another opportunity to respond.

BUSINESS BENEFITS

What Can WhatsApp Automation Do For Your Business?

Use automation to improve sales, customer support and team productivity.

📈

Increase Sales & Conversions

Respond faster, qualify leads and follow up consistently.

⏱️

Save Time & Reduce Work

Automate repetitive customer queries, reminders and follow-ups.

🔔

Never Miss a Lead

Capture and follow up with customer enquiries automatically.

Faster Customer Support

Give customers faster answers through AI and automation.

👥

Improve Team Productivity

Allow multiple agents to collaborate from one platform.

🚀

Scale Your Communication

Manage more customer conversations without increasing manual workload.

AI WHATSAPP AUTOMATION

Let AI Handle Your First Customer Conversation

AI can answer common questions, collect customer information, qualify leads and transfer conversations to your team when required.

  • Answer customer questions
  • Qualify new leads
  • Collect customer information
  • Recommend products or services
  • Transfer conversations to human agents
💬 Ask About AI Automation
🤖 AI Sales Assistant
CUSTOMER
I want to know the price and how it works.
AI ASSISTANT
Sure! I can explain the features and pricing. Would you like me to arrange a quick demo?
✓ Lead Qualified    ✓ CRM Updated
TECHNICAL DOCUMENTATION

Official WhatsApp API Setup Guide

Follow the steps below to connect your WhatsApp Business Account and start using automation.

01

Business Verification

Create your Meta Business account and complete the required business verification process.

02

Create WhatsApp Business Account (WABA)

After your business setup, create or select your WhatsApp Business Account in WhatsApp Manager.

  • WABA Account Name
  • Display Name
  • Business Category
  • Time Zone
03

Add Your WhatsApp Number

Add the phone number you want to use for business communication and automation.

04

Verify Your Phone Number

Verify ownership of the number using SMS or voice verification and enter the OTP.

05

Generate API Credentials

You will normally need the following information for the integration:

  • Phone Number ID
  • WhatsApp Business Account ID (WABA)
  • Production Access Token
06

Configure Webhooks

Configure your webhook so your software can receive real-time WhatsApp events and messages.

  • Webhook URL
  • Verify Token
  • Message events
  • Message status
07

Create Message Templates

Create and submit approved templates for notifications, campaigns and business communication.

08

Connect Your Software

Connect the required WhatsApp credentials with your UnlimitedChatBot platform or custom CRM.

09

Test the API

Send test messages, verify incoming messages, check webhooks and confirm delivery status.

10

Go Live

Once everything is tested, you can start using approved templates, two-way messaging, chatbot automation, AI agents and CRM workflows.

PRODUCTION CHECKLIST

Ready to Go Live?

Complete these checks before starting live customer communication.

Business Verified
WABA Created
Phone Added
Phone Verified
Access Token Created
Webhook Configured
Templates Approved
Software Connected
Live Messaging Tested
FAQ

Official WhatsApp API FAQs

Everything you need to know about WhatsApp API, Meta setup and automation.

What is the Official WhatsApp API?
The Official WhatsApp API is Meta's business messaging platform that allows businesses to communicate with customers through approved business accounts, templates, automation and integrations.
What is UnlimitedChatBot Portal?
UnlimitedChatBot Portal helps you connect, manage and automate your Official WhatsApp API from one centralized dashboard.
Do I need a Meta account?
Yes. You need a Meta account to access the required Meta Business and developer services.
What is a WhatsApp Business Account (WABA)?
A WABA manages your WhatsApp phone numbers, messaging settings, templates and related WhatsApp business assets.
Can I use an existing WABA?
Yes. You can use an existing WABA if you have the required permissions to manage it.
Can I use my existing WhatsApp number?
You may be able to use an existing number if it meets Meta's current migration and eligibility requirements.
Where can I find my Phone Number ID and WABA ID?
The Phone Number ID is available in the WhatsApp API setup area, while the WABA ID can generally be found in WhatsApp Manager or relevant Meta business settings.
What is an Access Token?
An Access Token authenticates API requests. Never publish or share private credentials publicly.
What are WhatsApp message templates?
Message templates are pre-approved business messages used for specific types of customer communication.
Why can a message template be rejected?
Templates may be rejected if they do not meet Meta's applicable messaging policies or requirements. Review Meta's feedback and correct the template before resubmitting.
How do I connect my Meta account to UnlimitedChatBot?
Log in to UnlimitedChatBot, open the Official WhatsApp API section and follow the available authorization or embedded signup process.
Can I connect multiple WhatsApp numbers?
Multiple numbers may be connected depending on your UnlimitedChatBot plan and Meta account configuration.
Why are my messages not delivered?
Check your API connection, phone number, template status, permissions, webhook configuration and synchronization status.
How do I know my API is ready?
Before going live, confirm that your Meta account and WABA are configured, the phone number is verified, templates are approved, the API connection is active and messaging and automation have been tested.
READY TO GET STARTED?

Turn WhatsApp Into Your
Business Automation Engine

Connect your business number, automate customer communication, manage leads and start converting more enquiries from WhatsApp.