Business Processes with AI CRM
Unlimitedchatbot AI CRM is your next-gen CRM, powered by Artificial Intelligence to help businesses scale and automate like never before. With AI-driven insights, automate your sales, marketing, and support functions to deliver an exceptional customer experience.
Automate Customer Support
Nam libero tempore
Intelligent Lead Management
Personalized Customer Engagement
AI-Powered Insights
OMNI-CHANNEL AUTOMATION
Omnichannel Automation
WhatsApp & SMS
Telegram
Live Chat Integration
Email Integration
Voice Bots
Social Media Integration (Facebook, Instagram, Twitter, LinkedIn)
Website Chatbots
CRM Integration & Tags
Custom Channel
Natural Language Processing (NLP) Capabilities:
Multilingual Support
Sentiment Analysis
Lead Qualification Bot
Personalized Suggestions
AI-driven Smart Automations
Knowledge Base
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Data Analytics
Ai CRM assist organizations with recognizing expected chances to artificial intelligence smooth out tasks and distinguish exceptions that frustrate the organization’s advancement. Softweb’s AI-driven information investigation administrations are planned to assist organizations with accomplishing prevalent operational artificial intelligence efficiencies and drive new income openings. Our information investigation arrangements convey logical and noteworthy experiences to give you access to what your objective market needs and needs.
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Multi-channel conversational Chatbot
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01.
Connect Your Business Channels
Integrate your website, social media, WhatsApp, email, and other platforms with the AI CRM to collect and manage all customer interactions in one place.
02.
Capture & Organize Leads
Automatically capture leads from different sources and organize them with smart tags, stages, and notes for easy tracking.
03.
Automate Engagement
Use AI-powered automation to send messages, follow-ups, and responses instantly across multiple channels.
04.
Analyze & Grow
Track performance, customer behavior, and sales insights through advanced analytics to improve conversions and business growth.
AI CRM
Professional, Powerful & Self-Hosted Customer Relationship Management
A modern all-in-one CRM built for companies, freelancers, and service providers to manage customers, sales, projects, and growth — all from one smart platform.Project Management
Organize projects, link tasks, and keep workflows on track.
Invoices & Estimates
Create professional invoices and estimates with ease.
Support System
Auto-import tickets and deliver faster customer support.
Time Tracking
Track time per task and per staff with individual timers.
Task Collaboration
Add followers to tasks without giving full project access.
Lead Management
Auto-import leads, manage stages, notes, and proposals.
Smart Proposals
Create beautiful proposals that help close deals faster.
Expense Tracking
Track expenses and convert them directly into invoices.
Customer Insights
Understand customer behavior with powerful CRM tools.
Surveys & Retention
Improve loyalty using built-in customizable surveys.
Goal Management
Track sales goals and stay focused on growth.
Communication
Share announcements with teams and customers.
Contracts
Secure future sales with contract management tools.
Custom Fields
Store extra data for customers, leads, and projects.
Online Payments
Accept global payments via PayPal & Stripe.
Highly Configurable
Customize workflows and CRM behavior your way.
Brand Theming
Match the CRM look perfectly with your brand.
Media Management
Organize files with role-based folder access.
Personal Calendars
Individual calendar views based on staff permissions.
Essential Tools
Reports, follow-ups, notes, files & much more.
Advanced Business Solutions
A comprehensive ecosystem for Sales, Support, AI, and Operations.
🚀 Sales & Proposals
- • Advanced Proposal Templates & Dynamic Quotes
- • Electronic Signature Capture
- • Opportunity Pipeline with Drag-and-Drop
- • Sales Forecasting & Quota Tracking
- • Territory & Commission Management
📜 Contract & Legal
- • Contract Lifecycle Management (CLM)
- • NDA & Retainer Agreement Tracking
- • SLA Monitoring & Renewal Alerts
- • Approval Workflows for Documents
- • Legal & Sales Template Library
🤖 AI Intelligence
- • AI Sentiment Analysis & Summarization
- • AI-Driven Lead Qualification
- • Automated Follow-up Sequences
- • Smart Reply Suggestions for Support
- • Predictive Revenue Forecasting
📊 Project Operations
- • Gantt Charts & Milestone Tracking
- • Resource Allocation & Utilization
- • Risk Register & Issue Tracking
- • Budgeting & Cost Control Tools
- • Internal Chat & Discussion Threads
🎯 Customer Success
- • Health Scoring & Risk Alerts
- • Self-Service Client Portals
- • NPS & CSAT Survey Campaigns
- • Multi-channel Ticket Routing
- • Knowledge Base & Canned Responses
💰 Finance & Assets
- • Subscription & Recurring Billing
- • Inventory & Barcode Handling
- • Expense & Mileage Tracking
- • Purchase Order & Supplier Mgmt
- • Multi-currency Payment Processing
Plus: Webhooks, REST API, Single Sign-On (SSO), and 2FA Security.
🚀 Streamline Customer Relationships with AI CRM
An AI-powered CRM transforms the way businesses manage and nurture customer relationships by bringing intelligence, automation, and personalization into one unified system. Instead of manually tracking interactions and data, AI CRM automatically organizes customer information, monitors behavior, and delivers actionable insights in real time. It helps businesses understand their customers better by analyzing preferences, engagement patterns, and buying intent, allowing for more meaningful and personalized communication. From managing leads and tracking sales pipelines to automating follow-ups and customer support, everything becomes faster, smarter, and more efficient. With predictive capabilities, it can even suggest the next best action to improve conversions and retention. This not only enhances productivity but also ensures a seamless customer experience across every touchpoint, helping businesses build stronger relationships and drive long-term growth.
Key Benefits
Centralized Customer Data – All interactions and insights in one place
Automation & Efficiency – Reduces manual work and saves time
Personalized Engagement – Tailored communication for better relationships
Improved Retention & Sales – Stronger connections lead to higher conversions